Privacy Policy

1. Who processes your data

Your data is processed by Zoran Vasilev, a natural person, Kliment Ohridski 242/1/27, 2400 Strumica, North Macedonia.

For privacy questions and to exercise your rights, write to support@najdiprevoz.mk.

2. What data we collect

At registration: name, email, phone and password. The password is stored only as an irreversible hash, never as plain text. A business additionally enters its name, EDB (tax ID), address and, optionally, a tax number and website.

On your profile, if you enter it yourself: description, contact email, messenger username, address, website, cities covered, working hours and services.

Content you publish: listings, photos (avatar, cover, gallery), ratings and texts.

Technical data needed to operate the service: sign-in records, sessions, and records of the paid services you have purchased.

The IP address a request comes from, for abuse prevention, rate limiting and security logs. We do not use it to determine where you are.

The consent you give at registration, together with the document version and the time of acceptance.

3. What we do not collect

We do not collect location. The app does not ask for access to your location.

We do not use advertising networks, analytics SDKs or tools that track you across other apps and websites.

We do not store your card details. Payments are handled by the App Store and Google Play.

4. Profile statistics

For providers we keep counts of views, opened listings, clicked contacts and saves.

So that we do not count the same visitor several times in one day, we create a technical code from the request data (e.g. the IP address). We use this code only for counting, not for recognising individuals, and it is valid only for that day: the next day the same device gets a different code, so no history of visits is put together from these records. Because it is derived from technical data, we treat it as personal data and delete the individual records after 90 days.

Nothing is written to your device for this purpose and no cookies are set.

Individual records are deleted after 90 days; only the daily totals remain.

5. What we use it for

To give you an account and sign-in, to show your listings and profile, to connect you with the other side, to charge for paid services in tokens, and to keep the platform secure.

We use email for account confirmation, password reset and notifications related to your account.

6. Who it is passed to

AgentaOS, which processes the payment for tokens as the Merchant of Record and issues the invoice.

Resend, for sending confirmation and password-reset emails.

The provider of the server and of the image storage where the app, the database and the media are hosted.

We do not sell or rent personal data to third parties.

7. How long we keep it

Account data is kept for as long as the account exists.

After a deletion request, personal data is removed within 30 days.

Individual statistics records are kept for 90 days; daily totals are kept longer and contain no data about an individual visitor.

Records of your purchases and token movements are deleted together with the account. The platform does not keep them as accounting records; transactions made through the App Store or Google Play remain with them, under their policies.

A session expires after 90 days without use. Every new opening of the app extends that period, so an account that is used regularly stays signed in. Signing out ends it immediately.

8. Your rights

You have the right to request access to the data we keep about you, its correction, and its deletion.

You can start deletion yourself from Settings in the app, without contacting us.

For anything else, write to support@najdiprevoz.mk.

9. Changes to this policy

This policy may change. Every version has its own number, and at registration we record which version you accepted.